With　the　rapid　development　of　Internet　of　Things　technology,　smart　homes　have　gradually　become　an　integral　part　of　people＇s　lives,　and　the　market　share　of　smart　homes　has　experienced　a　significant　surge　in　recent　years.　As　a　result,　there　is　a　growing　need　for　both　producers　and　end-users　to　evaluate　the　intelligence　of　smart　homes.　While　existing　studies　focus　on　simulating　smart　home　environments,　they　do　not　provide　an　approach　for　automatically　evaluating　the　intelligence　of　smart　homes.　In　this　study,　we　systematically　establish　a　conceptual　model　of　smart　homes　based　on　a　wide　range　of　smart　home　definitions,　focusing　on　examining　the　factors　that　contribute　to　users　feeling　satisfied　with　their　smart　homes.　Additionally,　we　proposed　a　framework　for　evaluating　the　intelligence　capability　of　smart　homes.　To　validate　the　effectiveness　of　our　framework,　we　conducted　an　empirical　study　using　an　online　user　survey　and　collected　300　questionnaires　about　user　ratings　of　three　smart　home　suites.　Our　empirical　results　demonstrate　that　our　framework　is　consistent　with　users’　perceptions　of　the　intelligence　level　of　smart　homes.　In　order　to　further　explore　why　users　feel　satisfied　with　their　smart　homes,　we　held　a　workshop　with　five　participants.　The　results　of　our　discussion　showed　a　correlation　between　why　users　feel　satisfied　with　their　smart　homes　and　the　user　needs　that　smart　homes　can　fulfill.　©　2023　Elsevier　B.V.