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Author:

Martins, J.M. (Martins, J.M..) | Shahzad, M.F. (Shahzad, M.F..) | Javed, I. (Javed, I..)

Indexed by:

Scopus

Abstract:

Workplace harassment is considered one of the main issues in the banking sector, which is subject to major human and labor rights violations. In the current global situation, harassed employees are prone to high turnover and become less productive due to undue stress and unstable mental health. Thus, this study aims to measure the influence of workplace harassment on the turnover intentions of employees in Pakistan's banking industry. This study assessed how workplace harassment affects employees' silence, mental stress, turnover intention, and the moderating role of psychological contract breaches. The study advises significant measures to prevent assault by retaining and empowering workers to work effectively. The data were collected through an adopted questionnaire from 416 respondents from the banking sector in Lahore, Pakistan. Variance-based structural equation modeling (PLS-SEM) was used. The results reveal that workplace harassment significantly and positively impacts turnover intention. Additionally, employee silence and mental stress have significantly mediated the relationship between workplace harassment and turnover intention. However, psychological contract breaches have significantly moderated the relationship between employee silence and workplace harassment. This study aims to promote equal employment opportunities where they can raise their voices about misconduct and lower the employee turnover ratio. © 2023 by the authors. Licensee ESJ, Italy.

Keyword:

Mental Stress Employee Silence Turnover Intention PLS-SEM Workplace Harassment Psychological Contract Breach

Author Community:

  • [ 1 ] [Martins J.M.]ISCAL-Instituto Superior de Contabilidade e Administração de Lisboa, Instituto Politécnico de Lisboa, Lisboa, Portugal
  • [ 2 ] [Martins J.M.]Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisboa, Portugal
  • [ 3 ] [Shahzad M.F.]College of Economics and Management, Beijing University of Technology, Beijing, 100124, China
  • [ 4 ] [Javed I.]Institute of Business & Management, University of Engineering and Technology, Lahore, 54000, Pakistan

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Source :

Emerging Science Journal

ISSN: 2610-9182

Year: 2023

Issue: 5

Volume: 7

Page: 1699-1722

Cited Count:

WoS CC Cited Count: 0

SCOPUS Cited Count: 17

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 13

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