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Author:

Li, Rui (Li, Rui.) | Sang, Miao-Jie (Sang, Miao-Jie.) | Jia, Ke-Bin (Jia, Ke-Bin.) (Scholars:贾克斌)

Indexed by:

EI Scopus

Abstract:

Accurate and personalized analysis management for VIP Customer data are an important means for enterprises to make business decisions and win benefits. In this paper, take telecom industry as an example, SQL Server 2008 is applied to design the database according to the problem of traditional data analysis and management methods of VIP customers. Combined with Browser/ Server structure, an intelligent VIP customer data management platform is designed and implemented, which achieves rapid extraction, effective analysis, early warning and graphic display for the data. In addition, it effectively guides customer managers to make business decisions, and provides managers with first-hand data on the customer managers’ performance evaluation. The actual operation in a large domestic telecom company proves that the platform is stable, efficient and safe. © 2014 Springer International Publishing Switzerland. All rights reserved.

Keyword:

Data handling Information analysis Sales Telecommunication industry Managers Database systems Information management

Author Community:

  • [ 1 ] [Li, Rui]Electronic Information and Control Engineering dept, Beijing University of Technology, Beijing; 100124, China
  • [ 2 ] [Sang, Miao-Jie]Electronic Information and Control Engineering dept, Beijing University of Technology, Beijing; 100124, China
  • [ 3 ] [Jia, Ke-Bin]Electronic Information and Control Engineering dept, Beijing University of Technology, Beijing; 100124, China

Reprint Author's Address:

  • 贾克斌

    [jia, ke-bin]electronic information and control engineering dept, beijing university of technology, beijing; 100124, china

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Source :

ISSN: 2194-5357

Year: 2014

Volume: 298

Page: 345-353

Language: English

Cited Count:

WoS CC Cited Count: 0

SCOPUS Cited Count:

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 10

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