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Author:

Qi, Meng (Qi, Meng.) | Armstrong, Steven John (Armstrong, Steven John.)

Indexed by:

SSCI Scopus

Abstract:

Purpose - This paper aims to investigate the influence of cognitive style diversity on intra-group relationship conflict and individual-level organizational citizenship behaviors (OCBs). The role of leader-member exchange as a moderating variable is also examined. Design/methodology/approach - The authors used hierarchical linear modeling and hierarchical regression analysis to analyze results from a sample of 344 members from 83 teams nested within 126 departments in six manufacturing organizations in the People's Republic of China. Findings - Results yielded general support for our hypothesized relationships between cognitive style diversity and intra-group relationship conflict. Leader-member exchange was also found to moderate the relationship between these two variables. Contrary to expectations, there were no relationships between these variables and individual-level organizational citizenship behaviors. Originality/value - This research addresses calls from the team diversity and conflict literature to address the understudied area of deep-level cognitive diversity. Second, this study addresses previous calls for more team-level and mixed-level theory and methodology to inform OCB research. Third, this is the first study of group-level cognitive style diversity and the moderating influence of leader-member-exchange and provides valuable insights into ways of mitigating some of the negative effects of cognitive diversity on teams.

Keyword:

Leader-member exchange Relationship conflict Cognitive style diversity Organizational citizenship behaviour

Author Community:

  • [ 1 ] [Qi, Meng]Beijing Univ Technol, Coll Econ & Management, Beijing, Peoples R China
  • [ 2 ] [Armstrong, Steven John]Beijing Univ Technol, Coll Econ & Management, Beijing, Peoples R China
  • [ 3 ] [Armstrong, Steven John]Univ Lincoln, Int Business Sch, Lincoln, England

Reprint Author's Address:

  • [Qi, Meng]Beijing Univ Technol, Coll Econ & Management, Beijing, Peoples R China

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Source :

INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT

ISSN: 1044-4068

Year: 2019

Issue: 4

Volume: 30

Page: 490-513

ESI Discipline: ECONOMICS & BUSINESS;

ESI HC Threshold:124

JCR Journal Grade:2

Cited Count:

WoS CC Cited Count: 0

SCOPUS Cited Count: 8

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 4

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