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Author:

Kanwal, B. (Kanwal, B..) | Rehman, S.U. (Rehman, S.U..) | Imran, A. (Imran, A..) | Shaukat, R.S. (Shaukat, R.S..) | Li, J. (Li, J..) | Alzahrani, A. (Alzahrani, A..) | Alghamdi, A.D. (Alghamdi, A.D..) | Alarfaj, F.K. (Alarfaj, F.K..)

Indexed by:

EI Scopus SCIE

Abstract:

Online tourism evaluations are a valuable origin of data for traveler organizations, defining as they could be excellently recognized critically prompting traveler opinion-designing using opinion mining. As technology advanced, online review forums of any organization become an attractive source of communication with them, where people can share their views in the form of comments. The main determination of this research article is to recognize normal topics and connect them to contrasts in web-based travel reviews. Online millions of reviews, got from two significant web-based travel organizations (Uber, and Careem) in Pakistan, and a semantic affiliation examination was utilized to extract thematic words and construct a semantic affiliation organization. In the Python programming language, we use natural language processing (NLP), which includes data cleansing and tokenization. The results of network visualization are able to evidently recognize main topics and thematic words with social network associations. The proposed logical system extends our grip on the strategic complications and gives new points of view on the best way to dig popular assessments to assist vacationers, inns, and travel industry organizations.  © 2013 IEEE.

Keyword:

Opinion mining online travel reviews natural language processing thematic words social network association sentiment analysis

Author Community:

  • [ 1 ] [Kanwal B.]Beijing University of Technology, School of Software Engineering, Beijing, 100124, China
  • [ 2 ] [Kanwal B.]University Institute of Information Technology (UIIT), Arid Agriculture University, Rawalpindi, 46000, Pakistan
  • [ 3 ] [Rehman S.U.]University Institute of Information Technology (UIIT), Arid Agriculture University, Rawalpindi, 46000, Pakistan
  • [ 4 ] [Imran A.]Faculty of Computing and AI, Department of Creative Technologies, Islamabad, 42000, Pakistan
  • [ 5 ] [Shaukat R.S.]University Institute of Information Technology (UIIT), Arid Agriculture University, Rawalpindi, 46000, Pakistan
  • [ 6 ] [Li J.]Beijing University of Technology, School of Software Engineering, Beijing, 100124, China
  • [ 7 ] [Alzahrani A.]Al Baha University, Faculty of Computer Science and Information Technology, Al Baha, 65779, Saudi Arabia
  • [ 8 ] [Alghamdi A.D.]Al Baha University, Faculty of Computer Science and Information Technology, Al Baha, 65779, Saudi Arabia
  • [ 9 ] [Alarfaj F.K.]King Faisal University, College of Computer Sciences and Information Technology, Al-Ahsa, 31982, Saudi Arabia

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Source :

IEEE Access

ISSN: 2169-3536

Year: 2023

Volume: 11

Page: 29934-29945

3 . 9 0 0

JCR@2022

Cited Count:

WoS CC Cited Count: 0

SCOPUS Cited Count: 6

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 2

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