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Author:

Xu, Shuo (Xu, Shuo.) | Khan, Kanwal Iqbal (Khan, Kanwal Iqbal.) | Shahzad, Muhammad Farrukh (Shahzad, Muhammad Farrukh.)

Indexed by:

Scopus SCIE

Abstract:

The context of education has changed due to revolutionary developments in the information communication technology (ICT) industry in the post-COVID era. Innovative learning methods were introduced in the education sector to promote quality education. The students find it more convenient to use ICT tools to integrate their knowledge-seeking. China has recently paid more attention to developing and adopting electronic infrastructure. The study assesses the effect of technology self-efficacy (TSE) on ICT acceptance and implementation in China's education sector. It also analyzed the role of perceived trust, perceived security, and electronic word of mouth (eWOM) in integrating digital information sharing and interaction tools. Data is collected from 382 business students at Chinese universities. The results revealed that perceived trust mediates the relationship between TSE and the actual use of ICT tools, intention to use ICT tools for information, and intention to use ICT tools for interaction. Further, perceived security and eWOM significantly moderate the relationship between TSE and perceived trust. The findings indicate that it is essential to offer assistance and instruction to students in the educational sector so they can use ICT technology more frequently. It is also crucial for organizations to establish a supportive culture and provide the necessary technological resources to facilitate the use of ICT.

Keyword:

Perceived trust Actual use Electronic word of mouth Intention to use for information Intention to use for interaction Technology self-efficacy Perceived security

Author Community:

  • [ 1 ] [Xu, Shuo]Beijing Univ Technol, Coll Econ & Management, Beijing 100124, Peoples R China
  • [ 2 ] [Shahzad, Muhammad Farrukh]Beijing Univ Technol, Coll Econ & Management, Beijing 100124, Peoples R China
  • [ 3 ] [Khan, Kanwal Iqbal]Univ Engn & Technol, Dept Management Sci, New Campus, Kala Shah Kaku, Pakistan

Reprint Author's Address:

  • [Shahzad, Muhammad Farrukh]Beijing Univ Technol, Coll Econ & Management, Beijing 100124, Peoples R China;;

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Source :

SCIENTIFIC REPORTS

ISSN: 2045-2322

Year: 2024

Issue: 1

Volume: 14

4 . 6 0 0

JCR@2022

Cited Count:

WoS CC Cited Count:

SCOPUS Cited Count:

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 4

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