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Author:

Ma, Jianqiang (Ma, Jianqiang.) | Li, Jingyue (Li, Jingyue.) | Chen, Weibing (Chen, Weibing.) | Conradi, Reidar (Conradi, Reidar.) | Ji, Junzhong (Ji, Junzhong.) (Scholars:冀俊忠) | Liu, Chunnian (Liu, Chunnian.)

Indexed by:

EI Scopus

Abstract:

Most studies of software outsourcing focus on how to manage the outsourcing from the perspective of the outsourcer, i.e., a company issuing a subcontract. There are few studies of outsourcing presented from the viewpoint of the supplier, i.e., a company receiving a subcontract. Since more and more Chinese software companies are getting software outsourcing subcontracts from all over the world, it is important to investigate how software outsourcing projects are actually performed in China, and to identify possible enhancements. Our study has collected data by a questionnaire-based survey from 53 finished projects in 41 Chinese software suppliers. The results show that: 1) Differences in natural languages may not be the barrier of Chinese software suppliers. 2) Email is most used to discuss development related issues, while face-to-face meetings are mainly used to discuss management and requirements issues. 3) The main reasons for overtime work at the Chinese suppliers are design or requirements changes initiated by the outsourcers and the suppliers' initial underestimation of the effort. © Springer-Verlag Berlin Heidelberg 2007.

Keyword:

Contracts Project management Electronic mail Natural language processing systems Computer software Data acquisition Outsourcing

Author Community:

  • [ 1 ] [Ma, Jianqiang]Beijing Municipal Key Laboratory of Multimedia and Intelligent Software Technology, College of Computer Science and Technology, Beijing University of Technology, Beijing 100022, China
  • [ 2 ] [Li, Jingyue]Department of Computer and Information Science, Norwegian University of Science and Technology (NTNU), NO-7491 Trondheim, Norway
  • [ 3 ] [Chen, Weibing]Beijing Municipal Key Laboratory of Multimedia and Intelligent Software Technology, College of Computer Science and Technology, Beijing University of Technology, Beijing 100022, China
  • [ 4 ] [Conradi, Reidar]Department of Computer and Information Science, Norwegian University of Science and Technology (NTNU), NO-7491 Trondheim, Norway
  • [ 5 ] [Ji, Junzhong]Beijing Municipal Key Laboratory of Multimedia and Intelligent Software Technology, College of Computer Science and Technology, Beijing University of Technology, Beijing 100022, China
  • [ 6 ] [Liu, Chunnian]Beijing Municipal Key Laboratory of Multimedia and Intelligent Software Technology, College of Computer Science and Technology, Beijing University of Technology, Beijing 100022, China

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ISSN: 0302-9743

Year: 2007

Volume: 4589 LNCS

Page: 5-19

Language: English

Cited Count:

WoS CC Cited Count:

SCOPUS Cited Count:

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 5

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