The　context　of　education　has　changed　due　to　revolutionary　developments　in　the　information　communication　technology　(ICT)　industry　in　the　post-COVID　era.　Innovative　learning　methods　were　introduced　in　the　education　sector　to　promote　quality　education.　The　students　find　it　more　convenient　to　use　ICT　tools　to　integrate　their　knowledge-seeking.　China　has　recently　paid　more　attention　to　developing　and　adopting　electronic　infrastructure.　The　study　assesses　the　effect　of　technology　self-efficacy　(TSE)　on　ICT　acceptance　and　implementation　in　China’s　education　sector.　It　also　analyzed　the　role　of　perceived　trust,　perceived　security,　and　electronic　word　of　mouth　(eWOM)　in　integrating　digital　information　sharing　and　interaction　tools.　Data　is　collected　from　382　business　students　at　Chinese　universities.　The　results　revealed　that　perceived　trust　mediates　the　relationship　between　TSE　and　the　actual　use　of　ICT　tools,　intention　to　use　ICT　tools　for　information,　and　intention　to　use　ICT　tools　for　interaction.　Further,　perceived　security　and　eWOM　significantly　moderate　the　relationship　between　TSE　and　perceived　trust.　The　findings　indicate　that　it　is　essential　to　offer　assistance　and　instruction　to　students　in　the　educational　sector　so　they　can　use　ICT　technology　more　frequently.　It　is　also　crucial　for　organizations　to　establish　a　supportive　culture　and　provide　the　necessary　technological　resources　to　facilitate　the　use　of　ICT.　©　The　Author(s)　2024.