Research on the influences of staff's psychological factors to total quality management practices: An empirical study of Chinese manufacturing industry - Details

Author：

Xu, Yanmei (Xu, Yanmei.) | Zhu, Jing (Zhu, Jing.) | Huang, Lucheng (Huang, Lucheng.) (Scholars：黄鲁成) | Zheng, Zhaohong (Zheng, Zhaohong.) | Kang, Jian (Kang, Jian.)

Indexed by：

EI Scopus

Abstract：

This　paper　presents　results　of　an　empirical　study　on　the　influences　of　staff＇s　psychological　factors　to　total　quality　management　practices.　SEM　technique　was　used　to　analyze　the　data　we　gathered　by　face　to　face　questionnaire　investigation　of　manufacturing　industry　in　Shanghai　China.　The　results　show　that　quality　consciousness,　staff＇s　ability,　Quality　attitude　and　staff＇s　interest　have　significant　positive　impacts　to　TQM　practices,　and　the　standardized　regression　weights　are　0.772,　0.720,　0.539　and　0.666　respectively.　Staff＇s　feeling　doesn＇t　show　significant　effect　to　TQM　practices.　©　2012　IEEE.

Keyword：

Quality management Total quality management Human resource management Engineering research Manufacture Industrial research

Author Community：

[ 1 ] [Xu, Yanmei]School of Management, Graduate University of Chinese Academy of Sciences, Beijing, China
[ 2 ] [Zhu, Jing]School of Management, Graduate University of Chinese Academy of Sciences, Beijing, China
[ 3 ] [Huang, Lucheng]Beijing University of Technology, Beijing, China
[ 4 ] [Zheng, Zhaohong]China National Institute of Standardization, Beijing, China
[ 5 ] [Kang, Jian]China National Institute of Standardization, Beijing, China